Privacy Policy
Last updated: 25 August 2026
This Privacy Policy explains how Rezervuju.online ("we", "us", "our") processes personal data when you use our booking platform at rezervuju.online and related facility websites powered by our service.
1. Data controller
The operator of the Rezervuju.online platform is the legal entity operating the service. For privacy-related requests, contact us at admin@rezervuju.online.
Individual sports facilities, studios, and schools using our platform may act as separate controllers for data they collect about their clients. Their own terms and privacy information may also apply.
2. Data we collect
Depending on how you use the service, we may process:
• Account data: name, email address, phone number, password (stored in hashed form), and profile preferences
• Booking data: reservations, enrollments, subscriptions, attendance, and related facility interactions
• Payment-related data: payment status and references (payment card details are handled by payment providers, not stored by us)
• Technical data: IP address, browser type, device information, cookies, and usage logs
• Communications: messages you send through contact forms or support channels
• OAuth data: if you sign in with Google, we receive your name, email address, and profile picture from Google
3. How we use your data
We use personal data to:
• Provide and operate the booking platform
• Create and manage user accounts
• Process reservations, courses, subscriptions, and notifications
• Communicate with you about bookings, account activity, and service updates
• Improve security, prevent abuse, and troubleshoot issues
• Comply with legal obligations
We process data based on contract performance, legitimate interests, legal obligations, and — where required — your consent.
4. Sharing and processors
We do not sell your personal data. We may share data with:
• Facilities you book with, so they can deliver their services
• Infrastructure providers such as hosting, database, email, and analytics services (including Supabase and Vercel)
• Authentication providers when you choose social login (e.g. Google)
• Authorities when required by law
These providers process data only as needed to deliver the service and under appropriate contractual safeguards.
5. Data retention
We retain personal data only as long as necessary for the purposes described in this policy, including legal, accounting, and dispute-resolution requirements. When data is no longer needed, we delete or anonymize it where possible.
6. Your rights
If you are in the European Economic Area, you may have the right to:
• Access your personal data
• Rectify inaccurate data
• Erase data in certain circumstances
• Restrict or object to processing
• Data portability
• Withdraw consent where processing is consent-based
• Lodge a complaint with your local supervisory authority
To exercise your rights, contact admin@rezervuju.online.
7. Security
We implement appropriate technical and organizational measures to protect personal data, including encrypted connections (HTTPS), access controls, and secure authentication. No method of transmission or storage is completely secure, but we work to protect your information.
8. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised. Continued use of the service after changes means you accept the updated policy.